Our Work in Action


Care Manager of the Month: Elizabeth Kelley

Every month, NCI profiles a local care manager to help the community learn more about the valuable role they play in our region’s healthcare system. The “Care Manager of the Month” for September 2017 is Elizabeth Kelley! Elizabeth has worked for Claxton-Hepburn Medical Center for five years and currently serves as the Chronic Care Coordinator for the Claxton-Hepburn Health Centers. […]


influenza measurement

Influenza Measurement Season begins for ACO Partners

ACO Partners, The influenza measurement season is upon us, which means all flu shots that are given now through the end of March will be measured in our quality review of February of 2019. With the flu measurement period not coinciding with the calendar year, we do not often have the opportunity to address the quality measure in a timely […]


Care Manager of the Month: Tammy Potter

Every month, NCI profiles a local care manager to help the community learn more about the valuable role they play in our region’s healthcare system. The “Care Manager of the Month” for August 2017 is Tammy Potter! Tammy has worked in the healthcare field for nearly 30 years and currently serves as a Chronic Care Manager and Depression Care Manager […]

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NCI to Host Series of DSRIP Performance Measures Presentations

The North Country Initiative will offer its partners a comprehensive analysis of the DSRIP performance measures during 3 presentations in the month of August. Over $30 million of the PPS funding is based upon achieving predefined performance results in 5 domains; CAHPS, ED & Hospitalization, Prevention & Access, Clinical Management, and Medication Management. NCI’s Data and Quality Analysts will lead […]


Care Manager of the Month: Christine Roberts

Every month, NCI profiles a local care manager to help the community learn more about the valuable role they play in our region’s healthcare system. The “Care Manager of the Month” for July 2017 is Christine Roberts! Christine is a care manager at the Children’s Home of Jefferson County, in Watertown, NY. She was nominated by the Children’s Home’s Adult […]

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care manager

Care Manager of the Month: Jennifer Meny

Every month, NCI profiles a local care manager to help the community learn more about the valuable role they play in our region’s healthcare system. The “Care Manager of the Month” for June 2017 is Jennifer Meny! Jen is the Depression Care and Chronic Care Manager for Howard T. Meny MD, PC in Lowville, NY. She is also a newly-certified […]


Care Manager of the Month: Trisha Kelly

Every month, NCI profiles a local care manager to help the community learn more about the valuable role they play in our region’s healthcare system. The “Care Manager of the Month” for May 2017 is Trisha Kelly! Trisha works at ACR Health’s Watertown office as the Support Services Care Manager Supervisor. She also has a small caseload of patients who […]

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nci education day

NCI Education Day a Success!

On March 11, we hosted NCI Education Day at the 1000 Islands Harbor Hotel in Clayton, and more than 60 clinicians from across the region attended! We are very grateful to these doctors, nurses, care managers and other local health care professionals for dedicating their Saturday to learn about and discuss ideas for improving care in the north country. Local […]


Making the North Country a Healthier Community

Fort Drum Regional Health Planning Organization, North Country Initiative Celebrate Successes in 2016 When most north country residents hear about the Fort Drum Regional Health Planning Organization, they naturally think about soldiers, military families or the Army base here in Jefferson County. We’re proud of this association. FDRHPO was founded more than a decade ago to connect Fort Drum soldiers […]

healthier community

Catherine’s Story: How the IMPACT Model is Making an Impact

At age 42, Catherine Snyder feels happier and more full of life than she has in a long time. A Vermont native and longtime resident of Lowville, Ms. Snyder has struggled with depression since she was a child. She has endured physical and sexual abuse, marriages ending in divorce and death, and other hardships along the way.