Our Team

Our team has a variety of background knowledge and skill sets, but we all have one thing in common – we are 100% dedicated to bettering our community by improving patient care and reducing its cost.

Everyone here at NCI plays a vital role in achieving our mission. Here’s a little bit of information to help you get to know each member of our team:


Lindsay Knowlton
DSRIP Director
As DSRIP Director, Lindsay coordinates and implements all aspects of the Delivery System Reform Incentive Payment program in our northern New York region. She holds a bachelor’s degree in Economics and Management from Cornell University. Lindsay lives with her daughter in Adams Center, NY, and enjoys spending time with her family.
Contact Lindsay
Joanna Loomis
Director of Provider Strategy and Transformation

As Director of Provider Strategy and Transformation, Joanna leads the effort to strengthen our region's clinically integrated network through the growth of affliated IPA, ACO, and MSO. She has a M.A. in social and public policy from SUNY Empire State College and a B.A. in philosophy from St. Lawrence University. After completing her undergraduate degree, she lived in New Delhi, India, where she taught English in a public school as part of a Fulbright grant. Joanna is a North Country native and lives in Watertown with her husband, son, and their dog, Sadie.

Contact Joanna
Laura Yott
ACO Project Manager

As ACO Project Manager, Laura is responsible for the implementation, coordination and delivery of the HealthCare Partners of the North Country, our region's Accountable Care Organization. She graduated from Jefferson Community College in 2016 with an Applied Associates in Office Technologies - Medical, and is currently enrolled at Bryant and Stratton College, where she is expected to earn her Bachelor's Degree in Health Services Management in December 2018.

Contact Laura
Celia Cook
DSRIP Program Manager
As DSRIP Program Manager, Celia's primary role is to facilitate an understanding and enhance communication with internal and external stakeholders regarding the Delivery System Reform Incentive Payment Program. She began her studies at Jefferson Community College and completed her bachelor's degree in Recreation, Leisure Studies and Gerontology at SUNY Cortland. Celia grew up in Clayton, NY, and now resides in Adams, NY, with her two children.
Contact Celia
Jeff Bazinet
ACO Data Analyst
With more than 20 years of experience in data analytics, Jeff plays a key role in helping our regional partners meet and understand DSRIP initiatives and ACO shared savings deliverables. He earned his bachelor's degree from LeMoyne College and has served as a data architecture, design and development consultant for many Fortune 100 companies. Jeff spends much of his free time with his four children, who provide him with a brand new data set each day.
Contact Jeff
Sharon Lang
Data Analyst
As a Data Analyst, Sharon brings with her years of experience providing tactical, analytical and operational support for DOD Army missions from 1996 through 2016. She is currently completing her bachelor’s degree and holds two Associate's degrees from SUNY Jefferson: Mathematics & Science A.S., and Liberal Arts & Sciences - Humanities & Social Sciences A.A. Sharon is involved in the local horse community; she has started a farrier business, adopted rescue horses, and has established a small horse farm in Adams Center, NY.
Contact Sharon
Haley Leadingham
DSRIP Performance Coordinator
Haley is responsible for monitoring progress in achieving the goals established through in the Delivery System Reform Incentive Payment (DSRIP) program. She holds a bachelor's degree in Biology from Xavier University and a Master of Public Health from Dartmouth College. Originally from Ohio, Haley lives in Watertown, NY, with her husband. She enjoys hiking in the Adirondacks and being active.
Contact Haley
Eli Anderson
Communications Coordinator
As Communications Coordinator, Eli is responsible for managing NCI's communication, promotion and marketing initiatives. He holds a bachelor's degree in International Studies and a minor in journalism from Cazenovia College. Eli lives in Sackets Harbor, NY, and enjoys traveling, spending time on the water and photography.
Contact Eli
Suzanne Raso
Regional Care Transition Program Coordinator
As Regional Care Transition Coordinator, Suzanne's primary role is to collaborate with multi-disciplinary team to develop, implement and evaluate activities aimed to strengthen the regional infrastructure as it relates to care coordination of patient care in the Tug Hill Seaway Region. She earned a bachelor's degree in psychology from Mansfield University and her Family Development Credentialing from Cornell University. Suzanne is originally from Pennsylvania and relocated to the North Country in 1999. She lives in Watertown with her husband and their poodle. She enjoys spending time with family, traveling, sports and running.
Contact Suzanne
Heather Sanchez
DSRIP Administrative Coordinator
As DSRIP Administrative Coordinator, Heather provides administrative and clerical assistance to all members of the NCI team. She holds an associate's degree in Business Administration from SUNY Jefferson and Associate of Applied Science degree in Medical Office Technology. Heather lives in Watertown, NY, with her husband and two children.
Contact Heather
Dr. Steven Lyndaker
Medical Director
As one of our part-time Medical Directors, Dr. Lyndaker provides clinical leadership and medical expertise and also serves as an ongoing liaison for our DSRIP and ACO partners, subcommittee leaders and other health care organizations in our region. He is an internist/partner at Lowville Medical Associates and an Associate Clinical Professor of Medicine at the University of Rochester School of Medicine. He lives in Lowville, NY, with his wife and five children.
Contact Dr. Lyndaker
Dr. Karen Williams
Medical Director
As one of our part-time Medical Directors, Dr. Karen Williams provides clinical leadership and medical expertise and also serves as an ongoing liaison for our DSRIP and ACO partners, subcommittee leaders and other health care organizations in our region. She earned her bachelor's degree in Biology from the Rochester Institute of Technology and her Doctor of Medicine degree from the SUNY Health Science Center at Syracuse. Dr. Williams owns Complete Family Care & Laser Center in Watertown, NY, where she lives with her husband and their four children. She enjoys attending her children's sporting events, running and spending time at her lake cabin.
Contact Dr. Williams