As DSRIP Director, Lindsay coordinates and implements all aspects of the Delivery System Reform Incentive Payment program in our northern New York region. She holds a bachelor’s degree in Economics and Management from Cornell University. Lindsay lives with her daughter in Adams Center, NY, and enjoys spending time with her family.
Director of Provider Strategy & Transformation
As Director of Provider Strategy and Transformation, Joanna leads the effort to strengthen our region's clinically integrated network through the growth of affliated IPA, ACO, and MSO. She has a M.A. in social and public policy from SUNY Empire State College and a B.A. in philosophy from St. Lawrence University. After completing her undergraduate degree, she lived in New Delhi, India, where she taught English in a public school as part of a Fulbright grant. Joanna is a North Country native and lives in Watertown with her husband, son, and their dog, Sadie.
ACO Project Manager
As ACO Project Manager, Laura is responsible for the implementation, coordination and delivery of the HealthCare Partners of the North Country, our region’s Accountable Care Organization (ACO). She also works closely with the Practice Transformation team in assisting partners with obtaining current NYS PCMH accreditation. She recently attained her B.S. in Health Services Administration from Bryant & Stratton College and also holds an A.A.S in Office Technologies – Medical from Jefferson Community College. Laura is a current board member for the Watertown Giants–Pop Warner. She is a North Country native and lives in Watertown, NY with her husband, Tom, and their three children: Gabriella, Jack, and Mason.
DSRIP Program Manager
As DSRIP Program Manager, Celia's primary role is to facilitate an understanding and enhance communication with internal and external stakeholders regarding the Delivery System Reform Incentive Payment Program. She began her studies at Jefferson Community College and completed her bachelor's degree in Recreation, Leisure Studies and Gerontology at SUNY Cortland. Celia grew up in Clayton, NY, and now resides in Adams, NY, with her two children.
ACO Data Analyst
With more than 20 years of experience in data analytics, Jeff plays a key role in helping our regional partners meet and understand DSRIP initiatives and ACO shared savings deliverables. He earned his bachelor's degree from LeMoyne College and has served as a data architecture, design and development consultant for many Fortune 100 companies. Jeff spends much of his free time with his four children, who provide him with a brand new data set each day.
DSRIP Performance Coordinator
Haley is responsible for monitoring progress in achieving the goals established through in the Delivery System Reform Incentive Payment (DSRIP) program. She holds a bachelor's degree in Biology from Xavier University and a Master of Public Health from Dartmouth College. Originally from Ohio, Haley lives in Watertown, NY, with her husband. She enjoys hiking in the Adirondacks and being active.
DSRIP Administrative Coordinator
As DSRIP Administrative Coordinator, Heather provides administrative and clerical assistance to all members of the NCI team. She holds an associate's degree in Business Administration from SUNY Jefferson and Associate of Applied Science degree in Medical Office Technology. Heather lives in Watertown, NY, with her husband and two children.
Dr. Steven Lyndaker
As one of our part-time Medical Directors, Dr. Lyndaker provides clinical leadership and medical expertise and also serves as an ongoing liaison for our DSRIP and ACO partners, subcommittee leaders and other health care organizations in our region. He is an internist/partner at Lowville Medical Associates and an Associate Clinical Professor of Medicine at the University of Rochester School of Medicine. He lives in Lowville, NY, with his wife and five children.
Dr. Karen Williams
As one of our part-time Medical Directors, Dr. Karen Williams provides clinical leadership and medical expertise and also serves as an ongoing liaison for our DSRIP and ACO partners, subcommittee leaders and other health care organizations in our region. She earned her bachelor's degree in Biology from the Rochester Institute of Technology and her Doctor of Medicine degree from the SUNY Health Science Center at Syracuse. Dr. Williams owns Complete Family Care & Laser Center in Watertown, NY, where she lives with her husband and their four children. She enjoys attending her children's sporting events, running and spending time at her lake cabin.
As one of our part-time Medical Directors, Amanda provides clinical leadership and medical expertise and also serves as an ongoing liaison for our DSRIP and ACO partners, subcommittee leaders and other healthcare organizations in our region. She earned her Bachelor of Science, Physician Assistant, from the Rochester Institute of Technology and her Master of Physician Assistant Studies from the University of Nebraska.